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Courses
A Culture of Compliance
A Culture of Compliance
Cr: 2
All About Stores
All About Stores
Cr: 1
Bingo Note Templates
Bingo Note Templates
CC - Completing the Sales Checklist
CC - Completing the Sales Checklist
Collections Call Skills I
Collections Call Skills I
Cr: 2
Collections Call Skills II
Collections Call Skills II
Cr: 2
Customer Service & Call Etiquette
Customer Service & Call Etiquette
Cr: 2
Customer Service Level 1 Certification - v1
Customer Service Level 1 Certification - v1
Customer Service Level 1 Certification - v2
Customer Service Level 1 Certification - v2
Customer Service Level 1 Certification - v3
Customer Service Level 1 Certification - v3
Customer Service Level 1 Certification - v4
Customer Service Level 1 Certification - v4
Customer Service Level 1 Certification - v5
Customer Service Level 1 Certification - v5
Customer Service Level 2 Certification - v1
Customer Service Level 2 Certification - v1
Customer Service Level 2 Certification - v2
Customer Service Level 2 Certification - v2
Customer Service Level 2 Certification - v3
Customer Service Level 2 Certification - v3
Customer Service Level 3 Certification - v1
Customer Service Level 3 Certification - v1
Customer Service Level 3 Certification - v2
Customer Service Level 3 Certification - v2
Customer Service Level 3 Certification - v3
CSLevel3v3
Customer Service Level 3 Certification - v3
Day 1 Survey
Day 1 Survey
Finalizing the Loan
Finalizing the Loan
Cr: 1
Interpersonal Skills & Collections
Interpersonal Skills & Collections
Cr: 2
Introduction to Installment Loans
Introduction to Installment Loans
Cr: 1
Jeopardy Review
Jeopardy Review
KB Scavenger Hunt
KBS
KB Scavenger Hunt
Lending Fundamentals
Lending Fundamentals
Cr: 1
Loan Process Overview
Loan Process Overview
Cr: 1
Loan Rebuttals
Loan Rebuttals
Loan Transfer
Loan Transfer
Cr: 1
Onboarding PowerPoints
Onboarding PowerPoints
Pay Frequencies & Pay Dates
Pay Frequencies & Pay Dates
Cr: 2
Pay In Full
Pay In Full
Payment Scenarios
Payment Scenarios
Cr: 2
R - Loan Process Overview
R - Loan Process Overview
Special Loan Situations I
Special Loan Situations I
Cr: 2
Special Loan Situations II
Special Loan Situations II
Cr: 1
Systems Overview
Systems Overview
Cr: 2
The Customers
The Customers
Cr: 1
Understanding Flags
Understanding Flags
Understanding Insurance
Understanding Insurance
Underwriting
Underwriting
Cr: 2
Unique Customer Scenarios
Unique Customer Scenarios
Using Multiple Incomes
Using Multiple Incomes
Cr: 1
Using the Income Calculator
Using the Income Calculator
Cr: 1
VIP Customers
VIP Customers
Cr: 1
Week 1 Survey
Week 1 Survey
Week 2 Survey
Week 2 Survey
Learning Paths
Cherry Cars
Cherry Cars
Course 2
New Collections Agent Training
New Collections Agent Training
Course 15
New Customer Service Representative Training
New Customer Service Representative Training
Course 23
New Hire Training - Minto
New Hire Training - Minto
Course 17
Onboarding - Centrinex
Onboarding - Centrinex
Course 23
Redial Onboarding
Redial Onboarding
Course 22
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